Shipping and returns

Shipping

The upmost is done to get your order out as soon as physically possible. As Lost World Clothing is an independent business shipping times aren't as quick as Amazon.

Items are shipped 1st class UK and Standard International anywhere else via Royal Mail standard delivery and currently aren't tracked (working on this)

Shipping prices include the cost of posting, materials and labour. 

Country - Item size Shipping time Price
UK - Small item (pins) 1-5 working days £2.99
UK - Medium item (1-2 Tees) 1-5 working days £3.99
UK - Larger item (3+ tees, Hoodie) 1-5 working days £4.99
Rest of world - Small item (pins) 5-20 working days £4.99
Rest of world - Medium item (1-2 Tees) 5-20 working days £6.99
Rest of world - Larger item (3+ tees, Hoodie) 5-20 working days £10.99

 

Returns, refunds and exchanges 

You can return any item within 14 days of receipt for a refund of that item or exchange it for a different size or colour. This includes sale items. Postage costs will not be refunded.

In all cases, the items returned must be in their original condition, which includes tags and any packaging. All goods will be inspected on return. The removal of stickers or other such free items will be charged against the customers refund if entire order is returned.

The goods are your responsibility until they reach myself. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.

Please return with a note of your name and order number so i can deal with your case efficiently.

Items with “wear and tear” damage can be sent back but may be denied a return on inspection. The decisions of our returns team are final. 

If it is my mistake then we will cover the postage (all you will need to do is send us a photo of the shipping receipt.) If we don't have your replacement we will let you know and work out a solution. 

Contact : lostworldclothing@hotmail.com